Efficient processes are the key to providing a high quality home delivery service. CAPTAIN is DHD's bespoke IT system designed to streamline our processes. DHD believes that continued investment in its IT systems is necessary to ensure the best possible doorstep experience is delivered to the consumer every time.

Click here to login to CAPTAIN



Access to CAPTAIN is currently restricted to the DHD network only. Access for customers will be available shortly

• Bespoke Real Time track and trace software developed specially for the DHD Home Delivery Service


• Unique bar-code label scanned throughout transit period


• Orders automatically generated from EDI or CSV file via email


• Consumer order status visibility via web browser


• Customer reports available for downloading

CAPTAIN is being continually developed and refined, through a phased roll-out. Customers will be able to log in through this page and track their orders online giving full visibility of consumer's orders.